• We do not take on new-build houses or blocks of flats, because our trade is altering and finishing existing bungalows rather than starting from a bare plot.
  • Commercial shopfitting and office refits are outside what we do, as our insurance, method statements and experience are all set up for domestic work.
  • We do not carry out reactive call-outs for leaking roofs, blocked drains or emergency repairs, and we work to a booked programme instead.
  • Loft conversions and extensions where the structural design has not been signed off by an engineer are something we decline, as we will not build to an unverified drawing.